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The Real Reason Your Training Doesn’t Stick

  • Matt Williams
  • Sep 18
  • 2 min read

You’ve heard it before: “Great session!”, “Really useful!”, “So interesting!” But then… nothing. A week later, the same old behaviours. The same problems. The training didn’t stick. Sound familiar?


As an L&D Manager, it’s frustrating, and unfortunately, it’s common. At TwentyOne Leadership’s L&D Academy, we hear this from teams across industries. They’re delivering sessions, ticking boxes, getting good feedback, but struggling to create lasting change.


So, what’s really going on?


Training doesn’t stick because it’s not designed to.


Too many sessions focus on knowledge instead of behaviour, content instead of context, and delivery instead of follow-through. The result? Learners feel temporarily motivated… and then forget everything by Monday.


If your training team is passionate but stuck in the “tell them and hope” model, it’s time for a new approach. Here’s what we enable high-impact L&D teams to do differently.


1. They Design for the Brain, Not the Slides


The brain isn’t built for binge learning. It’s built for patterns, relevance, repetition, and emotion. That’s why brain-friendly learning techniques are critical.


At the L&D Academy, we train your team to use storytelling, multi-sensory design, and spaced repetition, so learners remember what matters and forget what doesn’t.


2. They Build Context, Not Just Content


Learning sticks when it’s anchored in reality. Generic courses, fluffy role-plays, and abstract theory won’t cut it.


High-performing teams work with managers; team leads and SMEs to make training job-relevant. They tailor case studies, reflect actual workplace challenges, and encourage learners to apply skills during the session, not weeks later.


3. They Make Application Easy


Knowing what to do and actually doing it are two different things. Delegates often leave training motivated but unsure how to translate theory into action.


Great L&D teams build in practice, planning and reflection time. They create space for learners to test new behaviours, plan next steps, and ask “what would this look like in my role?”


4. They Follow Up


This is the biggest missing piece. If there’s no follow-up, there’s no reinforcement. And without reinforcement, there’s no behaviour change.


At the L&D Academy, we show your trainers how to build post-programme nudges, learning loops, and coaching prompts that keep learning alive long after the session ends.


5. They Involve Line Managers from Day One


The most powerful learning multiplier? The delegate’s manager. Yet too often, they’re out of the loop.


High-impact teams engage line managers early setting expectations, creating accountability, and encouraging ongoing support. When managers are bought in, learning gets lived, not just logged.


Want Your Training to Stick? Start With Your L&D Team


Training that sticks isn’t an accident, it’s a system. And it starts with the people who design and deliver it.


At the TwentyOne Leadership L&D Academy, we equip internal trainers with the tools, mindset and strategy to deliver learning that lasts.


If you’re ready to stop training for the sake of it, and start building performance that sticks, contact me today matt@twentyoneleadership.com

 
 
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