When it comes to leadership, every day is a school day. The best, most successful leaders are undoubtedly the ones who are constantly learning from their successes and from their failures. But learning only has value when it leads to change. In this case ensuring that we optimise the things that are working well whilst ensuring we do not continue to make the same mistakes over and over again. In this week’s article I have shared five of the most significant lessons that I've learned and captured in my journal over the past 12 months. I hope they are of value to you.
In the past few months I have noticed an increase in companies proudly sharing the success of their engagement surveys on social media. The challenge to their pronouncement that they are a great place to work is that we know from personal or professional experience that their people are stressed, disengaged or leaving. What drives this disparity? I believe the answer lies in understanding the distinction between engagement and employee experience.
Over the past 12 months I've been focusing on providing a talent coaching focus to many new and existing clients. What is obvious is the biggest barriers are created by those that would benefit most from a well-executed talent strategy - the line management team. Read my new article to discover three of the most consistent challenges I've found.
When I checked into a hotel recently I noticed three things. First an impressive gallery of Employee of the Month photographs next to the reception desk, proudly displayed for their guests to view. Second, I was being checked-in by August’s Employee of the Month. Third, when I congratulated her and enquired what she had done to win the award, I discovered she had absolutely no idea. “I guess it was my turn for the voucher!” she said with a smile.
Regular readers will notice a very, very different theme to this post. This week my very good friend, Nick Looby, launches his new book - "Modern Zombies: How to Stay Ahead of the Horde and Communicate Your Way to Incredible Success." Nick believes that we have a serious problem with zombies, and we are all infected. Whilst he has seen the communication virus creeping through every home, office and auditorium, I'm seeing it destroy our productivity at an alarming rate. Read on...if you dare.