We are proud of our purpose, how we operate and the work that we do. At the end of last year I created a video that captured some of the highs of the past year. It also helped reflect on some of the challenges that we overcame both at work and at home.

Culture Change / Leadership

In the past few months I have noticed an increase in companies proudly sharing the success of their engagement surveys on social media. The challenge to their pronouncement that they are a great place to work is that we know from personal or professional experience that their people are stressed, disengaged or leaving. What drives this disparity? I believe the answer lies in understanding the distinction between engagement and employee experience.