Was it Theodore Roosevelt who said “Nobody cares how much you know until they know how much you care.”? Whether it was him who spoke these words or not is a subject that’s been widely debated. Regardless, the sentiment behind the quote resonates with many people. When we work for a leader who we know genuinely cares about us it makes a difference. In a leadership role our primary responsibility is to serve and strengthen those in our charge so that they can perform at their best and achieve their business goals. But can we look after people too much?
Does the picture of the ‘PDP action plan’ resonate with you? It might just be a bit of fun, however, I wonder how close this is to reality in many organisations. Imagine the wasted hours of employee and manager going through the motions of creating something of little value and with no desire of putting it into action.